As the UK heads towards a four-week national lockdown, we wanted to give our national and international customers a quick update.
As when the previous lockdown occurred, Redrose is classed as a food manufacturer and is deemed as an ‘essential’ business. We will therefore be staying open throughout the lockdown period and the business will be running as usual. With this in mind, we’d like to remind you that we have a strict GMP cleaning and sanitisation schedule that is always in place within our business.
We will continue to take guidance from trusted sources in the nutraceutical industry and other regulatory bodies and will make sure that we are going above and beyond what is required to keep our staff, clients and end-users as safe as possible.
There is still a lot of demand for capsules and tablets, so we would like to urge you to put your orders in early so that we can add your company to our production schedule and have your products delivered in good time.
We currently don’t see any problems with our supply-chain although our lead times have sometimes extended beyond what we would normally provide for our customers. We can only apologise for any delays caused for our customers and assure you we are doing everything within our capabilities to supply products on time and in full.
When there are going to be delays to orders we will ensure we contact our customers directly. For lead times generally and any other lockdown information we’ll be keeping everyone updated through the news section of our website.
This is a constantly evolving situation and we would like to thank you in advance for your patience and support during this time.
If you’d like to speak to a member of the team directly, please visit our contact us page.
Take care and stay safe.